Angel's Clothing · Customer care

Terms & Conditions

Who we are

Angel’s Clothing is the women’s wear storefront operated under the trade name ANGELS by KRUNAL BHAMBHANI. GSTIN: 24AMHPB5416C1ZQ. Business address: Office No. 301, Kalash Complex, Karelibaug, Near Muktaanand Circle, Vadodara, Gujarat, India; PIN 390018.

These terms apply to use of our website and purchases from it, together with the Privacy, Shipping and Returns & Refunds policies available through our customer-care navigation. They do not override rights or remedies provided by applicable law.

Product details and choosing your size

Read the description, fabric/care details, measurements, available sizes and colors before ordering. Sizes can vary between styles; letter sizes and numeric waist measurements should be read with the particular product’s size chart.

Photography, screens and lighting can affect color appearance. A minor display difference does not establish a defect by itself, but this statement does not excuse a material mismatch or misleading description. We aim to describe the items accurately and investigate genuine discrepancies.

Prices and payments

Prices are displayed in Indian Rupees. Applicable taxes and the final payable amount must be shown before you place the order. Standard shipping within India is free. COD is available where eligible; prepaid payment methods are those displayed at checkout.

Use a payment method you are authorised to use and provide accurate billing/contact information. We may make reasonable checks to prevent fraud. We will not request your banking password, card PIN or OTP through customer care.

Order acknowledgement and acceptance

An automated order-received or payment acknowledgement confirms receipt of your request; it is not a guarantee of stock or dispatch. Acceptance of the order occurs when we dispatch the item. If payment is collected before dispatch and the order cannot be accepted or fulfilled, the relevant amount will be refunded.

For an availability issue, obvious listing error, suspected misuse or an unserviceable address, we may contact you to resolve the issue or cancel the affected unfulfilled items. We will explain the outcome and refund amounts collected for items we do not supply. We will not impose a revised price or replacement without your agreement.

Shipping, cancellations, exchanges and refunds

The Shipping policy explains serviceability and estimated dispatch/transit periods. The Returns & Refunds policy explains the 48-hour voluntary request window, size-exchange conditions, return costs and appropriate remedies for product issues. Read those pages before purchasing.

No unmentioned charge or penalty is created by these terms. For a customer-fault re-dispatch or voluntary exchange, any proposed transport charge is disclosed before acceptance. Nothing excludes a remedy that cannot lawfully be excluded.

Accounts and acceptable use

Keep account credentials secure and notify customer care if you suspect unauthorised use. Do not place fraudulent orders, upload unlawful content, interfere with security or misuse another person’s information. An adult legally able to enter the purchase contract should place the order; purchases for a minor should be made by their parent or lawful guardian.

We may restrict an account or transaction for a genuine security or misuse concern, subject to applicable law. Such a restriction does not allow us to retain payment for goods that we do not supply or withhold a refund otherwise due.

Website content

Branding, photography, designs and website content belong to their respective owners or licensors. Personal browsing and shopping do not grant a commercial reproduction licence. Uses permitted by law remain permitted.

Service availability and responsibility

We may carry out maintenance or correct technical errors. If a technical issue affects an order or payment, contact customer care so we can reconcile the transaction. We do not guarantee uninterrupted website availability, but remain responsible to the extent required by applicable law. There is no blanket exclusion of responsibility for defective goods, misleading information or statutory consumer claims.

Complaints and applicable law

These terms are governed by applicable Indian law. Please contact customer care first so we can try to resolve a concern. Any dispute remains subject to the jurisdiction of the competent court or consumer forum under applicable law; these terms do not require a customer to give up the right to approach a competent consumer authority.

Customer care: angelsclothing5959@gmail.com or +91 99252 25971. For grievance escalation, address your message to KRUNAL BHAMBHANI, legal owner and grievance contact, through the same channels.

Changes to these terms

We may update these terms for future purchases and publish the revised effective date. Changes do not retrospectively remove rights arising from an existing accepted order. Material changes affecting ongoing services will be communicated where required.

Last updated: 17 October 2026

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