Angel’s Clothing offers free standard shipping across India. Delivery to an individual address depends on courier serviceability. We do not currently offer international delivery.
Shipping charges and cash on delivery
| Service | Policy |
|---|---|
| Standard shipping within India | Free; no minimum order value. |
| Cash on delivery | Available for serviceable addresses, subject to checkout eligibility and order verification. |
| COD fee | No additional COD fee under this policy. |
Any eligible shipping offer or charge must be shown before order confirmation. If an address cannot be served after an order is placed, we will contact you about an alternative address or cancellation and refund of the unfulfilled order.
Dispatch and estimated delivery
We aim to dispatch in-stock orders within 1–3 business days after order confirmation and any necessary payment/COD verification. Estimated transit time is normally 3–7 business days after dispatch. Remote locations, public holidays, peak periods and courier disruptions can take longer.
Business days exclude Sundays and public holidays. These are estimates, not a guaranteed delivery appointment. If a product requires a different dispatch period, it must be clearly disclosed before purchase. A material delay will be communicated with the available options; applicable cancellation/refund rights remain available.
Tracking your parcel
Once a tracking reference is available, you can request it from customer care using your order number. Where enabled, tracking updates are also sent using the contact details provided at checkout. Tracking may take time to update after the courier receives the parcel.
Address corrections and failed delivery
Please enter your full address, correct six-digit PIN and reachable phone number. Request corrections as soon as possible; changes cannot be guaranteed once the parcel has been handed to the courier.
If a courier cannot complete delivery, contact customer care promptly. Where an incorrect/incomplete address, refusal or repeated non-availability causes a parcel to be returned, we will explain the options before a further dispatch. Any proposed re-dispatch cost must be disclosed and accepted in advance; no undisclosed penalty is automatically charged. Store/courier errors will not be treated as customer-fault returns.
Damaged, missing or delayed shipments
If a parcel is damaged, incomplete, substantially delayed, or marked delivered but not received, contact customer care with your order number and available evidence. Photographs of the parcel/label can assist, but an unboxing video is not a mandatory condition for considering a genuine complaint.
We will coordinate with the courier and explain the appropriate replacement, delivery or refund remedy. Courier investigation does not remove applicable consumer rights. Our Returns & Refunds policy provides the process for product issues.
Contact
Customer care: angelsclothing5959@gmail.com or +91 99252 25971. For grievance escalation, address your message to KRUNAL BHAMBHANI, legal owner and grievance contact, through the same channels.
Nothing in this policy limits rights or remedies available under applicable consumer law.
Last updated: 17 October 2026