Angel's Clothing · Customer care

Privacy Policy

Who is responsible for this website

Angel’s Clothing is operated under the trade name ANGELS by KRUNAL BHAMBHANI. Our business address is Office No. 301, Kalash Complex, Karelibaug, Near Muktaanand Circle, Vadodara, Gujarat, India; PIN 390018. For privacy enquiries, contact angelsclothing5959@gmail.com.

Information you provide

When you place an order or contact us, we use the details needed for that interaction, such as your name, email, phone number, billing/delivery address, purchased items, selected sizes/colors, order history and relevant messages or photographs. An optional account contains login and account information. Do not include unnecessary sensitive information in a customer-care enquiry.

We may retain payment references, payment status and refund records needed to reconcile an order. Payment processing information handled by a gateway is also subject to that provider’s own privacy notice. Do not send full card details, banking passwords, PINs or OTPs to customer care.

How information is used

We use relevant information to manage orders and accounts, confirm payment, deliver products, handle exchanges/refunds and complaints, prevent misuse, secure the website, and maintain records required by law. Information requested for a support or refund enquiry should be limited to what is reasonably needed to resolve it.

Optional promotional communications are separate from order/service messages. If we offer marketing subscriptions, we explain the choice and provide an unsubscribe route; refusing optional marketing does not prevent an ordinary purchase.

Service providers

The store is built on WordPress and WooCommerce and is hosted with Hostinger. Relevant data is processed by the hosting and store systems to operate the site. Where Razorpay is enabled at checkout, it processes payments and related verification/refund data. Where Shiprocket or its delivery partners are used, relevant recipient, address, contact and shipment details are shared to arrange delivery, tracking and related support.

Provider notices: Hostinger, Razorpay and Shiprocket. The exact data handled depends on the enabled service and its role. We may also disclose information when lawfully required or reasonably necessary to establish/protect legal rights, subject to applicable law.

Cookies and technical information

Store/account functions use cookies or similar storage to maintain sessions, remember cart-related information and support sign-in. Technical information such as IP addresses, request/device details and security/error logs may be processed for website operation and protection.

You can manage stored cookies using browser controls, though blocking essential cookies can affect cart and account functions. Any optional analytics/advertising tools need their own accurate disclosures and applicable permission controls. This notice does not claim that a cookie-preferences panel exists unless one has actually been configured.

Retention and protection

We retain information for the period reasonably needed for the purpose for which it was collected, including order fulfilment, disputes, accounting/tax records, security and applicable legal obligations. A deletion request does not require removal of a record that must lawfully be retained. Restricted backup copies may remain until their scheduled replacement or expiry.

We use appropriate safeguards for the store’s operation, but no internet service can guarantee absolute security. Access to customer information should be limited to people and service providers who need it for the stated purposes.

Your choices and requests

You may ask customer care to correct inaccurate information, help with account access, close an account or consider a privacy request. We may need proportionate verification before disclosing or changing personal information. Requests are handled under the rights, exceptions and response requirements applicable at the time, and lawful record-retention obligations may restrict deletion.

Where processing relies on an optional consent, you can withdraw that consent through the stated channel, subject to applicable requirements. Withdrawal does not undo processing already lawfully carried out. Contact us if you need help identifying the relevant choice.

Children

Orders should be placed by an adult legally able to enter the contract; a parent or lawful guardian should make purchases for a minor. If you believe a child has provided information contrary to applicable requirements, contact us so the matter can be assessed and addressed. Any children’s-data obligations applicable to our actual processing must be met.

Contact, complaints and updates

Privacy contact: Customer care: angelsclothing5959@gmail.com or +91 99252 25971. For grievance escalation, address your message to KRUNAL BHAMBHANI, legal owner and grievance contact, through the same channels.. If you are dissatisfied with our handling, you retain any right to approach the competent authority under the law then in force.

We may update this notice to reflect changes in services or applicable requirements. The published effective date identifies the current version, and additional notice will be provided where required.

Last updated: 17 October 2026

Chat on WhatsApp